Per Diem Patient Care Coordinator

3 weeks ago


Watertown, Minnesota, United States Optum Full time

Opportunities with Optum

At Optum, we're proud to be a leader in health care services, serving communities for over a century. We're seeking a skilled Per Diem Patient Care Coordinator to support patient care delivery in various areas, including patient reception, scheduling, insurance verification, and payment processing. This role requires 20 hours per week with the ability to pick up 2 on-call shifts per month. Our team is dedicated to providing high-quality care to our patients, and we're looking for someone who shares our commitment to excellence and compassion.

Key Responsibilities:

  • Greet visitors and patients, upholding excellent customer service
  • Enter and update patient demographic and financial information
  • Obtain and verify patient applications and forms
  • Provide patients with financial responsibility information and collect patient liabilities
  • Work with partnering departments to ensure all aspects of the patient's encounter are completed
  • Provide wayfinding instructions and assist with hospital information
  • Coordinate patient admission needs, bed assignments, and tracking boards
  • Meet or exceed audit accuracy standards

Requirements:
  • High School Diploma / GED (or higher)
  • 1+ years of customer service experience in an office setting or professional work environment
  • Beginner level of proficiency with Microsoft Office products
  • 18 years of age or older

About Optum:
At Optum, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life, and we're committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

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