Optical Sales Associate

4 weeks ago


Watertown, Minnesota, United States Shoptikal, LLC Full time
Job Summary:

As an Optical Sales Associate at Shoptikal, LLC, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our patients. Your primary responsibility will be to provide expert advice on eyewear selection, ordering, and dispensing, while maintaining a thorough knowledge of third-party plans and claims.

Key Responsibilities:

• Provide excellent customer and patient service according to company and Optical Center standards

• Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames to satisfy patient requirements

• Assist patients in selecting frames according to style and color, ensuring frames are coordinated with facial and eye measurements and optical prescriptions

• Order and dispense eyewear accurately and professionally

• Assist patients with proper frame repairs and adjustments

• Show patients how to insert, remove, and care for their contact lenses

• Assist Optometrist with case histories and screenings

Requirements:

• High School Graduate or equivalent

• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules

• Previous experience in an office and/or optical dispensing is preferred

• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication

• Ability to read and write at a high school graduate level

• Ability to sit or stand for extended periods of time

• Ability to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)

• Ability to lift 10 to 20 pounds

• Ability to see (Near, Distance, Color, and Depth Perception)

• Manual and finger dexterity, as well as hand/arm steadiness

• Ability to grip and hold items

• Good eye and hand coordination

• Ability to operate a cash register, various optical equipment, and tools

• Ability to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines

• Ability to travel independently to support Company objectives and personal development

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