Digital Content Review Specialist

1 week ago


El Paso, Texas, United States Teleperformance USA Full time
Job Description

We are seeking a highly skilled Digital Content Review Specialist to join our team at Teleperformance USA. As a key member of our digital content review team, you will be responsible for moderating user-generated content on our clients' platforms.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and meet strict deadlines. You will be responsible for reviewing content to ensure it meets community guidelines, upholding a high standard of accuracy and quality. This is an exciting opportunity to work in a dynamic industry and contribute to the success of our clients.

About the Role

In this role, you will be responsible for reviewing user-generated content on our clients' platforms to ensure it meets community guidelines. You will also be responsible for participating in frequent refresher training to stay up-to-date on policies and procedures. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, please submit your application.

Salary Estimate
$50,000 - $70,000 per year based on experience and qualifications.

Key Responsibilities
  • Moderate user-generated content on clients' platforms
  • Review content to ensure it meets community guidelines
  • Participate in frequent refresher training
  • Collaborate with cross-functional teams to achieve business objectives

Required Skills and Qualifications
  • High school diploma or equivalent required; bachelor's degree preferred
  • 1 year of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet strict deadlines

Benefits
  • Paid training program
  • Full benefits package (medical, dental, vision, 401k, etc.)
  • Ongoing professional development opportunities


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