Retail Service Associate

4 days ago


Niagara Falls, New York, United States O'Reilly Auto Parts Full time
Compensation and Benefits

We offer a competitive hourly rate that meets or exceeds the minimum wage in your area. In addition to your hourly pay, you may also be eligible for annual, quarterly, or performance-based bonuses.

Job Summary

We are seeking a skilled and customer-focused Retail Service Specialist to join our team at O'Reilly Auto Parts. As a Retail Service Specialist, you will be responsible for providing exceptional customer service, answering customer questions, and assisting with sales and inventory management.

Responsibilities
  1. Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  2. Assist customers with sales and inventory management, including answering questions and making recommendations.
  3. Work effectively with the sales team to achieve sales goals and objectives.
  4. Participate in ongoing training and development to improve sales and customer service skills.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced retail environment.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 50 pounds and stand for long periods of time.


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