Multifamily Property Support Specialist

6 days ago


North Royalton, Ohio, United States I & MJ Gross Company Inc Full time
Support System Administrator

Estimated Salary: $65,000 - $85,000 per year.

Gross Residential is seeking an experienced support specialist to oversee the resolution of client inquiries and requests related to our property management systems. As a key member of our team, you will work closely with on-site personnel to provide timely and effective assistance.

Key Responsibilities:
  • Investigate and resolve system or data issues, taking corrective action as needed.
  • Test new releases and functionality of OneSite, ensuring seamless integration and minimal disruption.
  • Analyze recurring problems to identify root causes and develop solutions for system changes.
Requirements:
  • Bachelor's degree in Information Technology, Business, or Real Estate (desired).
  • Working knowledge of Property Management Systems, including OneSite.
  • Excellent communication and problem-solving skills.
  • Strong analytical and technical abilities.
  • Ability to work effectively in a fast-paced environment.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive work environment.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.


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