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Sales Associate

2 months ago

Chamblee, United States HomeGoods Full time

{"h1": "Sales Associate - Customer Experience", "p": "At HomeGoods, we're passionate about delivering exceptional customer experiences. As a Sales Associate, you'll play a key role in creating a welcoming and engaging environment for our customers. Your primary responsibility will be to provide top-notch customer service, ensuring that every customer leaves our store feeling satisfied and valued. You'll also be responsible for maintaining a clean and organized store environment, adhering to all operational, merchandise, and loss prevention standards. If you're a people person with a passion for delivering exceptional customer experiences, we want to hear from you", "ul": [{"li": "Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner"}, {"li": "Maintain a clean and organized store environment, adhering to all operational, merchandise, and loss prevention standards"}, {"li": "Support and embody a positive store culture through honesty, integrity, and respect"}, {"li": "Accurately ring customer purchases/returns and count change back to customer according to established operating procedures"}, {"li": "Promote credit and loyalty programs to customers"}, {"li": "Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards"}, {"li": "Accurately process and prepare merchandise for the sales floor following company procedures and standards"}, {"li": "Initiate and participate in store recovery as needed throughout the day"}, {"li": "Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store"}, {"li": "Provide and accept recognition and constructive feedback"}, {"li": "Adhere to all labor laws, policies, and procedures"}, {"li": "Support and participate in store shrink reduction goals and programs"}, {"li": "Participate in safety awareness and maintain a safe environment"}, {"li": "Other duties as assigned"}], "h2": "Requirements", "ul": [{"li": "Excellent customer service skills"}, {"li": "Able to work a flexible schedule to support business needs"}, {"li": "Strong communication and organizational skills with attention to detail"}, {"li": "Capable of multi-tasking"}, {"li": "Able to respond appropriately to changes in direction or unexpected situations"}, {"li": "Capable of lifting heavy objects with or without reasonable accommodation"}, {"li": "Works effectively with peers and supervisors"}, {"li": "Retail customer experience preferred"}], "h3": "Benefits", "p": "At HomeGoods, we offer a comprehensive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.", "h4": "Compensation", "p": "This position has a starting pay range of $13.50 to 14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.", "h5": "About Us", "p": "At HomeGoods, we're passionate about delivering exceptional customer experiences and creating a welcoming and engaging environment for our customers. We're a dynamic and fast-paced company that's always looking for talented individuals to join our team. If you're a people person with a passion for delivering exceptional customer experiences, we want to hear from you"}