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Operations Manager for Aquatic Programs

2 months ago

Sugar Land, Texas, United States Goldfish Swim School Full time

Are you seeking a fulfilling role where your contributions truly matter? Join Goldfish Swim School, a dynamic and award-winning franchise that stands out from the crowd.

At Goldfish, we transform lives by helping children achieve their swimming goals. Our vibrant work environment includes a 90-degree pool, a culture of appreciation, and a commitment to employee satisfaction. We provide paid training and flexible scheduling, making it an ideal opportunity for students or anyone looking to earn extra hours without late-night shifts. As we continue to expand, we offer promising advancement opportunities for dedicated individuals.

Benefits

  • Leadership development opportunities
  • Flexible working hours
  • Competitive compensation
  • Meaningful work experience
  • Enhanced social engagement
  • Future references and referrals
Requirements
  • Passion for working with children
  • Strong interpersonal communication and organizational skills
  • Successful completion of background checks (included in training)
Job Title: Operations Manager for Aquatic Programs

Reports to: General Manager

FLSA Status: Exempt

Summary: Responsible for overseeing the daily operations of Goldfish Swim School, ensuring excellence in staffing, pool management, financial transactions, customer service, retail operations, event hosting, and employee engagement activities.

Duties and Responsibilities
  • Manage daily operations to align with Goldfish Swim School's standard procedures.
  • Support the General Manager and department heads in completing daily tasks.
  • Lead the team to promote high productivity, outstanding performance, and positive employee morale.
  • Train and supervise the aquatics team to deliver exceptional swim instruction.
  • Provide sales and marketing training to qualified staff members.
  • Guide retail and vending operations to ensure a balanced product mix and pricing strategy.
  • Oversee private event staff to maintain adherence to operational standards.
  • Develop proficiency in the Links software for scheduling, reporting, and administrative tasks.
  • Acquire knowledge in pool operations to ensure a safe and clean swimming environment.
  • Initiate and manage employee engagement activities to enhance workplace satisfaction.
  • Implement and oversee safety protocols and emergency procedures, training staff accordingly.
  • Maintain relevant certifications and stay updated in the fields of aquatics and management.
  • Perform additional duties as assigned by the employer.
Education/Experience: A high school diploma or GED is required; a Bachelor's degree is preferred. Experience as a certified lifeguard, youth sports coach, camp counselor, or childcare provider is essential. A minimum of two years in a management role is preferred, along with experience as a swimming instructor.

Certificates and Licenses: Lifeguard, CPR/AED, and First Aid certifications are mandatory. Shallow water attendant certification is highly recommended.

Work Environment: This role involves regular exposure to heat and humidity, with a moderate noise level.

Join Us in Making a Difference

At Goldfish Swim School, we are more than just a workplace; we are a community dedicated to making a positive impact in the lives of children. Our core values guide our actions and decisions, ensuring we provide a GOLDEN experience for our members and team.

We strive for excellence in every detail, deliver WOW customer service, and uphold integrity, compassion, and trust in all our interactions. Together, we celebrate achievements and exceed expectations, creating extraordinary results.

Become part of a mission that is about more than just a job—it's about creating lasting memories and opportunities for growth.