Implementation Manager

7 days ago


New York, New York, United States NationStaff, Inc. Full time

We are seeking an experienced Implementation Manager to join our team at NationStaff, Inc. This role is responsible for managing the onboarding process of B2B clients onto our platform.

Key Responsibilities:
  • Manage and own the onboarding of B2B clients onto our platform
  • Own the client relationship during the project onboarding lifecycle
  • Manage time and deadlines across multiple entities while balancing several projects/priorities

This role requires a strategic thinker who can come up with practical solutions to complex integration challenges. You will work closely with our team of engineers, product, business development, and Templum's regulated broker dealer to ensure client success.

Requirements:
  • Bachelor's degree or equivalent experience
  • 3-5 years of experience in a technical customer-facing role (Technical Account Manager, Technical Customer Success Manager, Implementation Manager, Sales Engineer)
  • Previous experience training and onboarding clients to a SaaS product

The estimated salary for this role is $90,000 - $120,000 per year, depending on location and experience.



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