Healthcare Navigator Specialist

3 weeks ago


Seattle, Washington, United States Galileo Full time
Our Mission
We're on a mission to improve population health by transforming the way we deliver care. As a Hospitalitarian, you'll play a crucial role in connecting people with the right resources and services to meet their unique needs.

We believe that everyone deserves access to high-quality healthcare, regardless of their background or circumstances. That's why we're committed to creating a supportive and inclusive environment where our patients feel seen, heard, and valued.

As a member of our Virtual Support Team, you'll have the opportunity to make a real difference in people's lives by providing exceptional customer service and navigating them through our complex healthcare system.

Your Responsibilities
  1. Deliver outstanding customer service to our patients and families, ensuring they feel informed, supported, and empowered throughout their healthcare journey.
  2. Act as a liaison between our patients and our healthcare teams, coordinating care and resolving any issues that may arise.
  3. Develop strong relationships with our patients, understanding their unique needs and preferences, and tailoring our services to meet those needs.

What We Offer
We offer a competitive salary of $20-22 per hour, based on experience, location, and market dynamics. In addition to your salary, you'll also receive a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending account, health savings account, company-paid STD/LTD, AD&D, and life insurance, up to 12 weeks of paid parental leave, 401K with employer match, and paid time off.
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