Health and Benefits Director

4 weeks ago


Hartford, Connecticut, United States WTW Full time

As a seasoned Health and Benefits Director at WTW, you will spearhead client engagements involving the design and management of comprehensive health and benefits programs. You will drive strategic growth and foster relationships with current clients by leveraging your expertise alongside WTW's array of solutions and capabilities, while generating new business through prospecting activities. You will have the opportunity to contribute to the evolution of the WTW Health and Benefits practice and establish yourself as a leader in the marketplace.

The Role

As a trusted advisor to clients, you will serve as the strategic partner in the design and management of their health and benefits programs. Key responsibilities include:

  • Leading the client service team in the development and delivery of project plans, ensuring progress against established objectives, budgets, timelines, deliverables, and quality standards.
  • Providing proactive advice to clients and ensuring the delivery of exceptional client service.
  • Developing and executing vendor procurement strategies, negotiations, implementations, and optimizations.
  • Engaging specialist resources and subject matter experts to address client needs and generate new business opportunities.
  • Maintaining and growing Health and Benefits revenue through:
    • Anticipating client needs and cross-selling new solutions to current clients.
    • Serving as the Health and Benefits expert in new client pursuits, crafting solutions to meet prospect needs.
  • Demonstrating extensive leadership abilities by directly managing and/or mentoring other colleagues.
  • Conducting final review deliverables to ensure alignment with client objectives, optimal WTW recommendations, services, and solutions, and adherence to WTW professional excellence standards.

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