Business Analyst

3 days ago

Concord, New Hampshire, United States Fidelity TalentSource LLC Full time
Job Description:

The Operations Solutions Business Analyst plays a critical role in driving business-driven initiatives and internal product improvement opportunities within Fidelity's Health and Welfare organization.

This role will focus on supporting ongoing operations for Health and Welfare clients and Reimbursement Account clients, ensuring the accuracy of file business requirements and serving as process authorities for system development projects.

The Team:

The Operations Solutions Team is a key component of Fidelity's Health & Welfare organization, responsible for delivering high-quality solutions that meet the needs of our clients.

We are a dynamic team that values collaboration, innovation, and excellence in all aspects of our work.

The Expertise You Bring:
  • Minimum 5 years of Business Analysis experience in financial services, HR, payroll, benefits, systems development, product development, and/or project/product management
  • Experience with Health Care Industry specific file interfaces
  • Payroll, Human Resources and Benefits experience is desired
  • Strong knowledge of Fidelity's End to End business process life cycle and a solid grasp of data process flows, plan level provisions, and Fidelity HRS recordkeeping processes
  • Functional experience with Microsoft Excel
  • Ability to perform analysis on large data sets, preferred
  • ANSI Knowledge, preferred
  • Experience with file creation strategies across formats, preferred
  • CBAP Certification, preferred
The Skills You Bring:
  • Proficient understanding of core product mechanics, benefit administration systems, and regulatory environment
  • Critical thinking skills with good judgment and initiative; ability to think across functions and product categories
  • Ability to analyze project/product issues
  • Ability to function at a high level in a dynamic and high-reaching work environment
  • Strong organizational skills to define and meet delivery goals within highly matrixed organization
  • Teamwork, influencing skills, strong presentation skills
  • Experience with product experience a plus
  • Understanding of the Project and Portfolio Management (PPM) Methodology
  • Proficiency in MS Word, Excel, and large data tools
The Value You Deliver:

As part of the Fidelity Health Care Operations organization, the Operations Solutions Business Analyst is responsible for a book of internal projects.

He or she examines business systems, client needs and processes to document requirements, and address operational issues or process improvement needs to accomplish business and client objectives.

The successful candidate will be capable of implementing in a fast-paced, deadline-driven environment.

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