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Cajun Cafe Bartender

2 months ago

Oklahoma City, Oklahoma, United States Razzoo's Cajun Cafe Full time
Job Details

Job Location
Oklahoma City, OK

Position Type
Full-Time/Part-Time

Job Shift
Graveyard

Job Description

Position Overview:
As a Bartender at Razzoo's Cajun Cafe, you will be responsible for delivering exceptional hospitality to every guest. This includes serving food and drinks, including alcoholic beverages, in a friendly and timely manner. You will also be responsible for suggesting food and drink items, collecting payment, and maintaining ongoing cleanliness of the bar area.

Licensing Requirements:
  • ABC Certification as required by state or local laws
  • Food Handlers Certification as required by state or local laws

Essential Skills/Experience:
  • Integrity and ability to comply with cash and credit card handling policies
  • Guest Service Orientation and ability to anticipate guests' needs
  • Active Listening and ability to give full attention to guests
  • Speaking and ability to communicate effectively with guests and colleagues
  • Social Perceptiveness and ability to understand guests' behavior and reactions
  • Critical Thinking and ability to identify the needs of a given situation
  • Reading Comprehension and ability to understand written communications
  • Arithmetic and ability to utilize basic math skills
  • Problem Sensitivity and ability to recognize when something is wrong or likely to go wrong
  • Memorization and ability to remember Company standards and procedures
  • Handwriting and ability to write legibly
  • Time Sharing and ability to shift between multiple activities
  • Team Oriented and ability to work collaboratively with colleagues
  • Safety Focused and ability to adhere to Company safety standards
  • Work Schedule and ability to work agreed-upon schedule

Qualifications:

Essential Characteristics:
  • Self-directed and ability to work well with little or no supervision
  • Organized and detail-oriented, with ability to recognize errors quickly
  • Sense of urgency and ability to prioritize tasks
  • Positive attitude and professional demeanor
  • Guest-focused and solution-driven
  • Persuasive skills and ability to communicate effectively
  • Multi-tasker and ability to handle multiple responsibilities
  • Team-oriented and ability to work collaboratively
  • Communicator and ability to write and speak clearly
  • Safety-conscious and ability to follow safety and sanitation policies
  • Professional image and ability to maintain a neat and clean appearance
  • Dependable and ability to work consistently and get to work on time
  • Committed to Razzoo's 6-2-101 (Philosophies and Values)

Essential Duties And Responsibilities:
  • Deliver Hospitality to every guest
  • Suggest food and drink items
  • Know liquor brands, basic liquor drinks, and Razzoo's specialty drinks
  • Collect payment for all purchases following Company procedures
  • Conduct age verification for alcohol service following ABC requirements and Company procedures
  • Reconcile cash drawer and daily sales receipts at end of shift
  • Manage guest liquor consumption effectively and in accordance with ABC requirements and Razzoo's Liquor Service Agreement
  • Maintain ongoing cleanliness of glasses, utensils, bar equipment, bar tops, work areas, and tables
  • Fill drink orders directly from guests and from service well printer
  • Defer all guest questions regarding allergies to the Manager on Duty
  • Serve liquor, beer, and wine directly to guests
  • Prepare drinks in accordance with Razzoo's drink recipes and procedures
  • Expedite and garnish food orders as necessary
  • Serve food items to guests seated in the bar area
  • Slice and pit fruit for garnishing drinks
  • Arrange bottles and glasses to maintain attractive displays and liquor cages
  • Plan, organize, and control the operations of the bar
  • Stock liquor appropriately when liquor orders arrive
  • Empty trash cans using appropriate safety and sanitation measures
  • Alert appropriate personnel to immediately empty trash cans after broken glass has been disposed in them
  • Wash and sanitize hands after removing trash, eating, and drinking, using the bathroom, touching own face or hair, or handling food prep
  • Maintain a clean and safe environment, reporting any unsafe procedures or conditions to anyone in management
  • Comply with all applicable federal, state, and local statutes as well as Razzoo's policies and procedures
  • Perform additional responsibilities as requested by a manager at any time

Physical Demands:
  • Must be able to bend, stoop, lift, and carry items (ice, plates, trash, etc.) up to 40 lbs., and 40+ lbs. with assistance
  • Move about the dining and kitchen areas quickly and carefully
  • Stand/walk during entire shift
  • Enter and exit kitchen with full hands
  • Climb ladder when reaching for items that are on upper shelves
  • Ability to hear with accuracy over loud background noise
  • 20/20 Near Vision, with correction the ability to see details at close range (within a few feet of the observer)
  • Manual Dexterity the ability to quickly move hand, hand and arm, or two hands to grasp, manipulate or assemble objects

Working Conditions:
  • Fast-paced environment
  • Narrow spaces behind bar, between dining tables, and in kitchen area
  • Several guests and co-workers moving about at same time
  • Several guests or tasks to attend to at one time
  • Background noise, i.e., guests and employees speaking simultaneously, equipment noise, and background music
  • Exposure to hot (kitchen) and cold (walk-ins) temperatures