Multi-Unit Restaurant Manager

1 month ago

new york city, United States Hook & Reel Cajun Seafood Restaurant & Bar Full time

Hook & Reel Cajun Seafood & Bar is seeking a strategic Bilingual Multi-Unit Restaurant Manager to cover the New York & New Jersey Territory to support the development of our restaurant field operations function


On a day to day, the Multi-Unit Manager will work side by side with the Head of Operations and franchisees to drive business results in support of operational goals, in addition to ensuring budgetary goals, initiating and leading operational changes, and assisting General Managers in implementing changes that bring positive results. The Regional Restaurant Manager is ultimately responsible for ensuring a positive experience for all restaurant guests and staff.


Responsibilities & Duties:

  • Ensuring restaurant teams hit their allotted budgets for P&L accountability {sales, comps (discounts), food, liquor, labor, and controllable profit}.
  • Ensure assigned locations are adherent to brand standards, via regular visits and reporting, following up on corrective action on the restaurant level.
  • Ensuring all assigned locations are adherent to federal, state, and local guidelines, as well as company policies and procedures.
  • Confirms all company initiatives are integrated and emphasized to all applicable staff, on the restaurant level.
  • Perform onboard guidance and new manager training.
  • Support assigned locations with Human Resources Functions including terminations that are approved.
  • Each location staffing pars will be established after consulting with the Franchise Partners and/or Operations Managers, and follow up for adherence, where necessary.
  • Follow up on Social Media Marketing and Promotional requirements with the location, communication of corrective action to direct report.


Qualifications:

  • 3+ years prior Multi-Unit Full-Service Restaurant Management experience.
  • 2+ years prior bartending experience.
  • State Manager Food Protection Certification.
  • Proficient in technology applications: POS Systems, Scheduling Platform, purchasing and inventory management software.
  • Ability to communicate at a high level, professionally.
  • Understanding of World Class Guest Service.
  • Valid License in Manager Food Protection from NY and/or NJ or SERV Safe.
  • Ability to work Weekends and Nights.
  • Can Travel up to 60-80% of the time.


Skills:

  • Bilingual: Mandarin required
  • Must be a strong communicator, written and verbal.
  • Strong understanding of industry Technology and Application.
  • Proficient in G Suite Mail/Microsoft Mail and Application.
  • A High Level of Attention to Detail.
  • Ability to create and maintain structure.
  • Solid Experience with Restaurant Financial Statements.
  • Conflict Resolution.
  • Ability to create and maintain structure.
  • Must be a strong communicator, written and verbal.
  • Experience as a Bartender and/or Bar Manager is a must.


Benefits:

  • Comprehensive Medical, Dental and Vision Insurance
  • Flexible Savings Account/Dependent Care Savings Account
  • Commuter Benefits
  • Paid Time Off
  • Dining Discounts & More


Hook & Reel Cajun Seafood & Bar provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state and local laws.

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