Sales and Service Representative
6 days ago
**Job Summary:**
We are seeking a highly motivated and customer-focused Summer Retail Sales Associate to join our team at IMG Academy. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, selling products, and maintaining a high level of operational excellence.
**About Us:**
Named by Sports Business Journal as one of the Best Places to Work in Sports in 2024, IMG Academy is the world's leading sports education brand. Our comprehensive offering includes boarding school and camps, online coaching, and college recruiting services. We provide growth opportunities for all student-athletes through innovative on-campus and online experiences.
**Responsibilities:**
- Greet all customers, ring sales on register, give correct change, and bag merchandise.
- Maintain floor standards, customer service standards, and utilize selling skills.
- Assist with proper merchandising execution to maximize sales, earnings, and customer satisfaction.
- Develop floor standards, visual merchandising, customer service standards, and sales techniques.
- Provide excellent service consistent with property core service standards and brand attributes.
- Maintain a clean and organized selling area, replenish stock as needed.
- Follow cash handling procedures, including counting cash, checks, charges, etc., and completing settlement forms.
- Suggest items and quantities for re-order.
- Assist with inventory and receiving product.
- Adhere to all company policies, procedures, and business ethic codes.
**Requirements:**
- One year of retail cash handling experience.
- Excellent customer service skills.
- Strong interpersonal skills to deal with business contacts.
- Professional appearance and demeanor.
- Effective communication skills, both written and oral.
- Desire to work collaboratively with colleagues.
- Excellent written and verbal communication skills.
**Preferred Skills:**
- Bilingual.
**Benefits:**
- Comprehensive medical, dental, and vision coverage.
- Flexible spending account and health savings account options.
- 401k with employer match.
- Short-term and long-term disability.
- Group and supplemental life and AD&D.
- Gym discount program.
- Pet insurance.
- Wellbeing program.
Estimated salary: $25,000 - $35,000 per year.
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