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Digital Product Manager
2 months ago
We are seeking a highly skilled Digital Product Manager to lead the development and implementation of our customer portal, AIreCONTROL. As a key member of our team, you will be responsible for designing and delivering an exceptional user experience that meets the needs of our customers and partners.
Key Responsibilities- Develop and implement a product roadmap that aligns with business objectives and customer needs.
- Collaborate with cross-functional teams to gather requirements and prioritize development efforts.
- Conduct user research and analysis to understand customer needs and preferences.
- Design and develop intuitive user interfaces and features that enhance the customer experience.
- Oversee the creation, organization, and maintenance of content within the portal.
- Establish key performance indicators (KPIs) and metrics to measure the effectiveness of the portal.
- Monitor portal analytics and user behavior to identify areas for improvement.
- Proven experience designing user interfaces for web-based applications, preferably in a customer portal or B2B environment.
- Strong understanding of user-centered design principles and methodologies.
- Excellent communication and collaboration skills.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Experience with user experience (UX) design principles, usability testing, and web analytics.
- Medical benefits with optional supplemental services.
- Paid time-off plan.
- Paid holidays.
- 401K with employer match.
- AT&T discount on personal mobile plan.
This remote role is open to candidates anywhere in the United States.