Triage Care Coordinator

2 weeks ago


Mukwonago, Wisconsin, United States Ascension Health Full time
Triage Care Coordination Opportunity
Participate in delivering compassionate care at Ascension Health.

**Role Description:**
In this part-time position, approximately 24 hours per week, you will collaborate with our team to provide exceptional patient care through telephone triage. By assessing patients' conditions, offering guidance, and directing them to suitable care levels, you will play a vital role in our mission to deliver high-quality healthcare. If you're a caring and detail-oriented professional with strong communication skills, this might be an excellent fit for you.

**Primary Responsibilities:**
- Engage with patients over the phone to provide essential support, documenting and transmitting medical information accurately when necessary.
- Use your nursing expertise, combined with established protocols and resources, to deliver high-quality patient care and guidance, fostering a positive experience for each caller.
- Effectively communicate patients' needs to healthcare professionals, recommending suitable care levels based on thorough assessments, established guidelines, and knowledge of self-care practices.
- Develop and distribute relevant follow-up materials tailored to individual patient requirements.

**Essential Requirements and Salary:**
To excel in this role, please ensure active licensure from the Wisconsin Board of Nursing or equivalent for multi-state/Compact State applicants. Additionally, a BLS Provider certification is required within one month of hiring. While experience with EPIC is preferred, we can provide training for the right candidate. Our annual compensation package includes $65,000 - $85,000 based on qualifications and location in Wisconsin, along with a comprehensive set of benefits.

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