Luxury RV Resort Manager

We are seeking an exceptional Luxury RV Resort Manager to join our team at CRR Hospitality. As a key member of our leadership team, you will be responsible for overseeing the operations of our resort, ensuring exceptional guest service and hospitality.

CRR Hospitality is a leading provider of luxury RV resorts, offering unparalleled amenities and activities for guests of all ages. Our resorts feature 389 RV sites, fully furnished rental cabins, Conestoga Wagons, and more. With best-in-class amenities and stunning mountain views, it's no wonder our resort was voted #1 Top RV Campground and #1 Top Large Campground by Campspot.

We offer a competitive compensation package, including:

• A salary range of $60,000 - $80,000 per year, depending on experience.

Our benefits package also includes two weeks of annual paid time off, full 401(k) match up to 6%, six paid holidays, benefit options including health, vision, and dental, company-paid short-term and long-term disability, and complimentary site rent and full hookups (FHU).

The ideal candidate will possess thorough knowledge of guest services and F&B operations, with a primary focus on planning, promoting, preparing, and supervising activities and events within the resort. Key responsibilities include:

• Maintaining excellent customer relations by keeping up with all in-house and area functions to answer questions and concerns with timely and knowledgeable responses in person and on telephone.
• Supporting and working with all leadership team members in all aspects of running the resort.
• Supervising the operations of guest services and activities to ensure an optimal level of service and hospitality is provided to guests.
• Contributing to and maintaining established information and communication sources such as department and front desk logbooks to enhance department communications and operations.
• Preparing provisions for events, including arranging food and beverage, booking entertainers, designing tickets, and coordinating sponsors to fund events.
• Assisting with social media to promote lifestyle and marketing of the resort and assisting with preparing newsletters and distributing to guests.
• Photographing guests and events whenever possible to use in marketing, social media, newsletters, and videos.
• Coordinating and providing additional services and activities for rally and group events in the resort, including private events, entertainment, and outreach.
• Ensuring all guest amenities, outdoor games, equipment, and supplies are kept in good condition and free of hazard.
• Ensuring resort rules are followed in all areas of the property to promote guest safety and satisfaction.