Trucking Operations Coordinator
2 weeks ago
Job Summary:
Dolphin Logistics Inc. is seeking a highly skilled Trucking Operations Coordinator/Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth execution of our trucking operations.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Enter and manage orders in our Port Pro system.
- Coordinate with our main dispatch team to provide support and assistance as needed.
- Update customers on the status of their shipments and provide proof of delivery documents.
- Work closely with our operations team to identify and resolve any issues that may impact our customers.
Requirements:
- 4-year high school degree or equivalent.
- 1 year of experience in business operations, preferably in the trucking industry.
- 1 year of experience with Google Workspace (Gmail, Google Sheets, Google Drive).
- Typing speed of at least 40wpm on a standard QWERTY keyboard.
Bonus Requirements:
- 1 year of experience with Port Pro.
- 1 year of experience and knowledge of Long Beach terminals.
Compensation:
$20/hour + DOE.
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