Clinical Specialist Pain Interventions White Plains NY

6 days ago

White Plains, New York, United States Medtronic Full time
About the Role

We are seeking a highly skilled Clinical Specialist to join our team in White Plains, NY. As a Clinical Specialist, you will play a critical role in supporting the Neuromodulation Pain and Target Drug Delivery Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service, and education.

Key Responsibilities
  • Represent Medtronic as a device specialist during surgical procedures, ensuring all necessary equipment and products are available, providing technical support, and performing programming and testing of all device systems.
  • Educate and manage patients through all phases of the clinical process, including pre and post-implantation.
  • Train physicians, hospital personnel, and office staff on products and therapies, including coordinating one-on-one teaching sessions, formal in-services, education programs, seminars, and/or outside symposia.
  • Respond promptly and professionally to device-related inquiries from customers and patients.
  • Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours and at the discretion of the Clinical Specialist Manager.
  • Adhere to company policies and comply with required event reporting and documentation, utilizing Medtronic technology tools.
  • Manage inventory within specified guidelines.
  • Contribute to the achievement of quarterly goals associated with specific initiatives at the district, regional, and/or national level by partnering with colleagues and communicating effectively and regularly with Leadership.
  • Maintain a working knowledge of competitive products.
  • Regularly visit accounts to establish/maintain relationships with office staff and healthcare providers.
  • Assist in new employee training within the district and mentor Associate Clinical Specialists.
  • Effectively utilize Excel, a mobile phone, an iPad, a laptop, and/or a Samsung tablet regularly.
  • Manage business expenses and budget effectively and in a given timeframe.
Requirements
  • High School Diploma or GED and a minimum of 6 years of clinical or medical sales experience, or an Associate's Degree and a minimum of 4 years of clinical or medical sales experience, or a Bachelor's degree and a minimum of 2 years of clinical or medical sales experience.
  • Bachelor's degree in a healthcare-related field.
  • Master's degree.
  • Registered nurse or HCP with experience in a sterile environment.
  • Clinical experience with implantable neurological products and patient care.
  • Experience in servicing medical personnel on product use.
  • Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home healthcare.
  • Understanding of basic reimbursement and healthcare environment.
  • Excellent organizational skills and ability to work under pressure.
Physical Requirements
  • Ability to function using healthcare universal precautions to minimize exposure to infectious disease and radiation.
  • Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings, and nights, and may be required to engage in overnight travel within own district or neighboring districts.
  • Ability to work efficiently and autonomously with little direction when outside of clinical events.
  • Ability to attend national meetings, district meetings, and other training as requested.
  • Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room.
  • Ability to lift up to 40 lbs.
  • Ability to sit, stand, and/or walk for 8+ hours per day.
  • Ability to bend/stoop, squat, and balance frequently.
  • Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
Benefits and Compensation

Medtronic offers a competitive salary and flexible benefits package. A commitment to our employees' lives is at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S. (excl. PR) locations (USD): The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.

Medtronic benefits and compensation plans

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