Principal Engineer

3 days ago


Greenville, South Carolina, United States Windstream Full time
About the Role

The Principal Engineer in Security and SD-WAN Engineering will analyze requirements to meet the demand and performance of products, systems, and/or data. This role involves performing engineering design evaluations, including cost-effective utilization of materials. Responsibilities include the design, development, testing, and implementation of all components, equipment, and software within the functional area of the organization.

Key Responsibilities
  • Act as an escalation point for complex issues related to Security, SD-WAN, MPLS, and their supporting components
  • Assist in product roll-out, upgrades, and maintenance of Security, SD-WAN, and MPLS environments
  • Discuss and develop customer designs that meet Windstream standards or architectural guidelines
  • Document resolution and conduct appropriate root cause analysis post-trouble resolution
  • Work with Windstream internal teams to audit and optimize customer network solutions to ensure maximum service uptime, survivability, and sustainability
  • Identify and handle upstream communication regarding network service trends, escalation trends, emergent technology, and network vulnerabilities from both a provider backbone and customer solution perspective
  • Manage small-scale projects and tasks while working closely with engineering teams or other internal teams as needed
  • Develop and maintain expert-level technical and marketing knowledge for Windstream security, SD-WAN, and MPLS product set
Requirements
  • Experience with virtualization technologies such as KVM and SR-IOV
  • Advanced expertise in network engineering, specifically with MPLS on Juniper and Nokia routers
  • Proficiency in configuring, managing, and troubleshooting MPLS networks
Preferred Qualifications
  • Strong technical background including industry-relevant certifications (e.g., CCNA- Cloud, CCP, CCC)
  • Bachelors degree in a technology track or equivalent experience of no less than five years in a senior network engineering role
  • Proven track record of resolving complex issues and exhibiting a genuine enthusiasm for working with network equipment
  • Experience working in a service provider environment and familiarity with key concepts including MPLS, VoIP architecture, and SD-WAN from a service provider standpoint
  • Ability to work with Python at a moderate level for scripting and automation tasks
What We Offer
  • Competitive salary range: $105,600 - $141,300
  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan
  • Identity Theft, Legal, Auto & Home and Pet Insurance


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