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Telecommunications Customer Service Representative

2 months ago

Dallas, Texas, United States Zion Capital Full time
Job Overview

Zion Capital is a leading consulting sales and marketing firm specializing in telecommunications. We help our clients maximize their profitability and brand exposure through innovative revenue strategies.

We are seeking a highly motivated and detail-oriented Telecommunications Customer Service Representative to join our team. As a key member of our sales and marketing team, you will be responsible for executing our marketing and sales directives, building quality relationships with new and existing customers, and driving the growth of our sales pipeline.

Key Responsibilities
  • Provide exceptional customer service and support to clients, ensuring their needs are met and exceeded.
  • Develop and maintain in-depth knowledge of our products and services to effectively communicate their features and benefits to clients.
  • Research and identify new business opportunities to drive sales growth and expand our customer base.
  • Collaborate with cross-functional teams to develop and implement sales strategies and tactics.
  • Stay up-to-date on industry trends and competitor activity to ensure we remain competitive and innovative.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • 1-2 years of experience in a customer-facing role, preferably in telecommunications or a related industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong analytical and problem-solving skills, with the ability to think critically and creatively.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.

We offer a dynamic and supportive work environment, with opportunities for growth and professional development. If you are a motivated and results-driven individual with a passion for telecommunications, we encourage you to apply for this exciting opportunity.