Customer Service Representative/Teller

2 days ago


Lincoln, Nebraska, United States Security First Bank Full time

We are seeking a highly motivated and customer-focused Financial Services Professional to join our team at Security First Bank. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling financial transactions, and ensuring that all interactions are professional and courteous.

Job Description:
  • Job Title: Customer Service Representative/Teller
  • Job Summary: We are looking for an individual with excellent communication skills, who is able to work in a fast-paced environment and provide top-notch customer service.

The ideal candidate will have experience working in a banking environment, possess strong problem-solving skills, and be able to work effectively as part of a team. In addition, they will be required to maintain the highest level of confidentiality and adhere to strict security protocols.

Responsibilities:
  • Provide exceptional customer service by greeting customers, answering their questions, and resolving any issues that may arise.
  • Handle financial transactions, including deposits, withdrawals, and loan payments, while maintaining accurate records and adhering to strict security protocols.
  • Maintain a clean and organized workspace, ensuring that all equipment and supplies are available and easily accessible.
  • Develop strong relationships with customers, colleagues, and management, fostering a positive and productive work environment.
  • Stay up-to-date with industry developments, product knowledge, and company policies, ensuring that you are always knowledgeable and prepared to provide expert advice to customers.

If you are a driven and results-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Estimated Salary Range: $40,000 - $60,000 per year, depending on experience and qualifications.



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