Senior Security Systems Specialist

2 days ago


Fort Lauderdale, Florida, United States Allied Universal® Technology Services Full time
Job Summary

We are seeking a highly skilled Senior Field Security Service Technician to join our team at Allied Universal Technology Services. As a key member of our security technology team, you will be responsible for servicing, maintaining, repairing, and troubleshooting access control equipment and IP-based video systems.

Key Responsibilities
  • Drive to commercial client sites to perform service, repair, troubleshoot, and detect access control equipment and IP-based video security systems.
  • Troubleshoot system installations to identify issues and apply effective resolutions consistent with company installation standards.
  • Apply documentation for tracking of service-related issues and maintain effective working relationships with internal and external customers.
  • Provide phone and online remote diagnostic support and fulfill additional duties as assigned by leadership.
Requirements
  • Valid State driver's license and ability to lift up to 50lbs and work on ladder heights of up to 16'.
  • 5+ years of field experience in Electronic Security System industry (access control, video management, intrusion detection, and more).
  • Strong troubleshooting skills and mechanical and electronic aptitude.
  • Experience with software such as Software House, Lenel, AMAG, S2, Genetec, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, FireLite, Fluidmesh or ONSSI.
Benefits
  • Company Vehicle and Gas Card.
  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time offered at an accrual rate of 3.08 hours biweekly.
Qualifications
  • Good verbal and written communication skills for effective interaction with internal & external customers.
  • Ability to work independently or as a member of a team and meet deadlines in a fast-paced environment.
  • Understanding of Windows operating systems and overall IT network topology.

Allied Universal is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace.



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