FINRA Licensed Support Specialist
2 days ago
A Career Opportunity Like No Other
">Are you looking for a career that offers a unique blend of challenge, reward, and personal growth? Look no further than Northwestern Mutual, where we are seeking a highly skilled and motivated individual to join our team as a FINRA licensed customer service representative.
In this role, you will serve as the primary point of contact for our clients, their Northwestern Mutual Financial Representatives, and supporting staff members. Your primary goals will include aligning to quality and productivity metrics specific to your team's product and service benchmarks. You will become a vital contributor to our positive environment and demonstrate a strong commitment to collaboration and shared success.
To succeed in this role, you will need to possess excellent interpersonal and written communication skills. You should also be an analytical problem solver adept at solving complex problems and exercising judgment. Additionally, you should have knowledge of insurance, investment, or financial markets, as well as an aptitude for understanding technology and how software, systems, and applications influence the customer experience.
In return for your hard work and dedication, you can expect a competitive salary range of $22.07-$33.81 per hour, depending on your skills, education, training, credentials, and experience. We offer a comprehensive benefits package, including opportunities for growth and professional development.
Responsibilities:
- Serve as the primary point of contact for clients, their Northwestern Mutual Financial Representatives, and supporting staff members
- Align to quality and productivity metrics specific to your team's product and service benchmarks
- Become a vital contributor to our positive environment and demonstrate a strong commitment to collaboration and shared success
- Demonstrate excellent interpersonal and written communication skills
- Solve complex problems and exercise judgment
- Have knowledge of insurance, investment, or financial markets
- Understand technology and its impact on the customer experience
Requirements:
- FINRA licensure (SIE, Series 6 & 63)
- 2+ years of operations and/or service experience in the financial services industry
- Bachelor's or Associate Degree preferred
About Us:
We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age, or status as a protected veteran.
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