Verint Open CCaaS Platform Consultant and Business Developer
1 week ago
**About the Role**
We are looking for a highly skilled CX Experience Innovator and Trusted Advisor to C-Suites to join our team as a Verint Open CCaaS Platform Consultant and Business Developer.
In this role, you will combine technology and business development to leverage the latest solutions in the Verint platform, establishing close relationships with our customers' Senior Executive teams.
You will operate as a trusted advisor to the customers' C-suites through in-depth understanding of the market, customers' needs, and the Platform's ability to drive a significant ROI.
Main Responsibilities:
- Develop and maintain expertise in machine learning and data science.
- Position Verint DaVinci AI as a leading solution for CX automation.
- Collaborate with Product, Sales, Solutions, and Services teams to position the Verint Open CCaaS platform as the 'platform of choice' for contact centers.
- Presentation of Verint's Engagement Data Hub to senior IT and Data Science teams.
- Use data architecture and data science knowledge to inform industry trends and differentiate Verint's platform.
- Establish thought leadership through speaking opportunities, networking, and content creation.
- Develop marketing strategies to engage partners and customers in the ecosystem.
- Cultivate new opportunities in customer accounts.
- Stay current on Verint products, technology, and industry trends.
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