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Operations Director
2 months ago
Job Summary: We are seeking a highly skilled Operations Manager to lead, direct and manage inbound and/or outbound site operations at CEVA Logistics. The successful candidate will be responsible for ensuring that the operations staff executes service agreements at, or above the customer's standards.
Key Responsibilities:
- Maximize profitability through superior customer service, effective and prompt communication, and efficient operations management.
- Lead and direct a team of operations staff to ensure seamless execution of site operations.
- Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
- Collaborate with cross-functional teams to ensure alignment with business objectives and goals.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
Requirements:
- Proven experience in operations management, preferably in a logistics or supply chain environment.
- Strong leadership and communication skills, with the ability to motivate and direct a team.
- Excellent problem-solving and analytical skills, with the ability to identify and implement process improvements.
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
- Strong business acumen, with a focus on customer satisfaction and profitability.