Area Director

3 weeks ago

Longview, Texas, United States Ministry HR Group Full time
Job Title: Area Director

The Area Director plays a pivotal role in overseeing business operations, ensuring compliance, and driving growth in their assigned geographical area. Reporting directly to the Regional Director, this individual is responsible for leading a team to achieve excellence in all aspects of their work.

Key Responsibilities:
  • Lead and manage a team to bring clarity, autonomy, and results to the assigned area.
  • Own and hold others accountable to the metrics of all assigned territories, striving to achieve or exceed growth goals and metrics.
  • Ensure legal compliance regarding Personal Assistance Services (PAS) and maintain alignment with the organization's mission, vision, and values.
  • Develop and refine key operations and HR processes, people, and the territory for anticipated growth.
  • Partner with the Regional Director in hiring, onboarding, and training all new full-time staff.
  • Oversee regional budget and work closely with leadership staff to forecast each year's budget based on projected growth and needs of the territories.
  • Oversee the Profit and Loss metrics for the assigned territories.
  • Interpret programs and policies as appropriate to clients and members of the community.
  • Address key issues that arise in the territories and act as a coach and an advisor.
  • Conduct frequent field audits to ensure quality standards are being met in all areas.
  • Act as a liaison between the operations and marketing teams for the assigned territories.
  • Provide and/or prepare reporting to upper management on the health of the territories.
  • Collaborate with other Area Directors to help resolve and problem-solve issues in conjunction with the Regional Director.
Requirements:
  • High School diploma or GED.
  • 1+ year experience in a Sr. Case Manager role.
  • Must complete HHS Training for appropriate category(ies) of license.
  • Working knowledge of HIPAA.
  • Ability to communicate effectively with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.
  • Ability to track, monitor, plan, coordinate, or schedule activities at an intermediate level to ensure deadlines or requirements are met.
  • Ability to make recommendations to address and resolve issues.
  • Ability to effectively communicate in writing, verbally, and make presentations to internal and external staff.
  • Ability to effectively deal with diverse groups and individuals and to maintain working relationships.
  • Ability to organize workload and set priorities.
  • Proficient in preparing and proof-reading correspondence, forms, and Microsoft Office software: Excel, Word, PowerPoint, and Outlook.
  • Knowledge and skill in records administration and maintenance.
  • Skill in developing office policies and procedures.
  • Ability to critically think and problem-solve with multiple issues at once, good prioritization skills.
Working Environment:
  • Works primarily out of the local office.
Physical Demands:
  • Prolonged sitting required, with ability to operate office equipment which may include heavy lifting, bending, and standing.
  • Requires ability to handle stressful situations in a calm and courteous manner at all times.
  • If required to make patient visits, prolonged standing and walking required, with ability to lift up to 50 lbs. and move patients.
  • Requires working under some stressful conditions to meet deadlines and patient needs, and to make quick decisions and resource acquisition.

This document in no manner constitutes a contract between employee and our client. Texas employment law is employment at will, which applies to all phases of the employment relationship, either party in an employment relationship may modify any of the terms or conditions of employment, or terminate the relationship altogether, for any reason, or no particular reason at all, with or without advance notice.

Employer may develop and change personnel policies, reassign employees, and change such things as work locations, schedules, job titles, job descriptions, pay, and other aspects of jobs at will.

Our client strives to provide Equal Opportunity employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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