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Patient Coordinator at Physical Therapy Facility
2 months ago
The role of a Physical Therapy Office Receptionist is essential within our physical therapy support team, operating under the guidance of the Therapy Director.
This position encompasses welcoming patients, managing phone communications, organizing appointment schedules, overseeing billing and insurance processes, and ensuring precise medical record maintenance. As a vital member of our clinic, you will contribute significantly to the efficient functioning of our operations.Key Responsibilities:
- Welcoming patients upon arrival and managing their departure
- Handling incoming calls and responding to voicemails
- Coordinating follow-up appointments
- Confirming patient insurance benefits for therapy services
- Managing patient documentation and paperwork
- Providing assistance with translation services when necessary
- Collecting and processing payments from patients
