IT Asset Management Specialist
2 days ago
Amtex Systems Inc is a leading provider of information technology and talent solutions, offering consulting services to companies in the US for over 25 years.
Our solutions are designed to address resource gaps, providing the right candidates who deliver value to the organization. We foster strong relationships with our clients, enabling us to understand their business demands and provide services that meet their needs.
Key Responsibilities:
- 5+ years of experience in IT Asset Management (ITAM) and Configuration Management Database (CMDB) with ServiceNow ITAM/ITOM
- Prioritize product backlog based on business value and gather requirements for tickets
- Serve as a liaison between business and technical teams, validating solutions and assessing feasibility
- Monitor and evaluate request progress, ensuring tasks and projects are on track
- Experience implementing and managing Software Asset Management (SAM) and Hardware Asset Management (HAM)
- Prioritize Asset Management tickets and gather feedback from process owners
- Manage multiple modules and projects, ensuring tasks and projects are on track by meeting with process owners/managers
Requirements:
- 5+ years of ITAM and CMDB experience with ServiceNow ITAM/ITOM
- Prioritize product backlog based on business value
- Serve as a liaison between business and technical teams
- Gather and transform business needs into ITAM/CMDB/ITOM requirements
- Validate solutions and assess feasibility with business/technical teams
- Monitor and evaluate request progress
- Experience implementing and managing SAM & HAM
- Prioritize Asset Management tickets and gather feedback from process owners
- Manage multiple modules and projects, ensuring tasks and projects are on track by meeting with process owners/managers
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