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Leasing Professional

4 weeks ago

Raleigh, North Carolina, United States Drucker and Faulk Full time
Job Description

Drucker + Falk is a performance-driven real estate services and investment firm with an 85-year history of delivering optimal asset value to our clients. We specialize in third-party multifamily and commercial management, brokerage, investment sponsorship, asset development, and construction consultation. Our diverse portfolio includes over 30,000 multifamily apartments, three million square feet of commercial space, and over a billion dollars in commercial transactions.

Essential Duties and Responsibilities
  1. Lease apartments at the highest effective rent level possible while maintaining a strong customer service/satisfaction philosophy.
  2. Maintain a courteous and helpful attitude at all times.
  3. Respond to resident requests promptly and courteously and help resolve resident issues.
  4. Be aware of company and community policies and explain them to residents and potential residents.
  5. Have a comprehensive working knowledge of all lease-related documents and accurately complete them in a timely manner.
  6. Maintain accurate resident files in accordance with Drucker + Falk Company policy.
  7. Enter data relative to residents and potential residents into the computer in accordance with company policy.
  8. Assist in developing and maintaining a resident retention/renewal program to achieve optimum increases and conversion ratios.
  9. Inspect apartments prior to move-in to ensure market-ready status.
  10. Assist in leasing activities and resident relations.
  11. Be aware of rent levels and amenities of competitive communities.
  12. Be aware of all community and area facts and statistics.
  13. Assist in preparing the competitive market survey report as needed.
  14. Greet new residents and assist with the move-in process.
  15. Verify application data.
  16. Qualify potential residents.
  17. Show the model and available ready vacancies.
  18. Participate in the coordination of community-sponsored events.
  19. Become certified as a Leasing Specialist through the company's in-house training program.
  20. Travel is required. Reasonable or limited use of your vehicle is required from time to time.
  21. Perform other duties as assigned.
  22. Occasional weekend hours may be required.
Qualifications
  • Strong administrative skills.
  • Ability to successfully interact with people.
  • Good organizational skills.
  • Good verbal skills.
  • Strong customer service/satisfaction philosophy.
  • Proficient sales skills.
  • Professional image.
Additional Information

Position offers outstanding growth potential, paid sick leave, vacation, and holidays, full benefits, and 401K participation. Equal Opportunity Employer. Drug-Free Workplace.