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Front of House Team Members

2 months ago

Santa Clara, California, United States Red Robin Full time

About Us

Red Robin is a dynamic and fast-paced restaurant company that prides itself on delivering exceptional customer experiences. We're a team of passionate individuals who are dedicated to making every guest feel welcome and valued.

Our Culture

We're a company that values teamwork, innovation, and community involvement. Our team members are the heart of our business, and we're committed to providing them with the training, support, and opportunities they need to succeed.

Job Summary

We're seeking highly motivated and customer-focused individuals to join our Front of House team as Team Members. As a Team Member, you'll be responsible for providing exceptional customer service, working collaboratively with our team to ensure seamless service delivery, and contributing to a positive and inclusive work environment.

Key Responsibilities

  • Provide exceptional customer service by greeting guests, taking orders, serving food and drinks, and handling customer complaints in a professional and courteous manner.
  • Work collaboratively with our team to ensure seamless service delivery, including communicating effectively with colleagues and management.
  • Contribute to a positive and inclusive work environment by being a team player, supporting colleagues, and promoting a culture of respect and inclusivity.
  • Participate in ongoing training and development to improve skills and knowledge, and to stay up-to-date with company policies and procedures.

What We Offer

  • Competitive hourly rate with opportunities for raises and promotions.
  • Medical, dental, and vision benefits for all team members.
  • Flexible scheduling to accommodate your needs and preferences.
  • Opportunities for career growth and development through training and advancement programs.
  • Discounts on food and merchandise for you and your family.

Requirements

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and to multitask effectively.
  • Excellent communication and interpersonal skills required.

Why Join Our Team?

At Red Robin, we're passionate about delivering exceptional customer experiences and creating a positive and inclusive work environment. If you're a motivated and customer-focused individual who is looking for a rewarding career opportunity, we encourage you to apply.