IT Professionals Lead

4 days ago


Milford, Iowa, United States R&D Industries, Inc. Full time
About Us

R & D Industries, Inc. is a 40-year-old Iowa technology corporation with a reputation for excellence.

Our company has been previously honored with the Iowa Small Business Excellence Award and twice in Inc Magazine's Inc-5000 as one of the fastest-growing privately held companies in the US.

  • In 2019, 2022, 2023, and 2024 RDI was recognized as one of the Top 500 MSPs in the US by CRN. 2024's placement recognizes RDI for the second time in the Security 100. This joins two previous placements in the Pioneer 250.
  • In 2021, 2022, and 2023, RDI was recognized in the MSP 501 – the IT channel's most prestigious global ranking of managed service and technology providers.

We deliver a wide range of technology-driven solutions, focusing on delivering exceptional value to our customers. Our mission is to Research, Develop, and Innovate (RDI), guiding the creation of highly effective solutions grounded in integrity and trust.

About the Role

We are seeking an experienced IT Professional to join our team at Thinix, a division of R & D Industries, Inc. As an IT Professional, you will be responsible for providing technical support and assistance to our clients.

Your primary duties will include help desk support, computer programming, research and development, network engineering, wireless network design, 4G/5G management, technology sales, and more.

Responsibilities
  • Provide technical support and assistance to clients via phone, email, or in-person.
  • Develop and implement new software applications and technologies to meet client needs.
  • Conduct research and development on new technologies and trends to stay ahead of the competition.
  • Maintain and troubleshoot complex computer systems and networks.
  • Design and implement wireless network solutions for clients.
  • Sell and market technology solutions to potential clients.
Requirements

To be successful in this role, you will need:

  • A strong understanding of computer systems, networks, and software applications.
  • Excellent communication and interpersonal skills.
  • The ability to work effectively in a team environment.
  • Strong problem-solving and analytical skills.
  • A minimum of 2 years of experience in a related field.
Benefits

We offer a competitive salary package, including:

  • An estimated salary of $80,000 - $110,000 per year, based on experience.
  • Paid health insurance contribution.
  • Medical (cafeteria) plan.
  • Paid Individual Life, Dental, Vision, and Long-Term Disability coverage.
  • Paid Vacation time.
  • Paid Holidays.
  • Paid Time Off (PTO) for sick days and personal days.
  • Jury duty and bereavement benefits.
  • Allowance for the use of personal cell phone.
  • Performance-based bonuses.
  • 401K Match.
  • Health savings and flexing spending options.
  • Voluntary Short-Term Disability Coverage.
  • Voluntary Life Insurance (Additional Coverage Options).
Location

This position will be located at our headquarters in Milford, Iowa, just minutes south of Okoboji and the Iowa Lakes Corridor – a place that allows for a balance in life.



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