Clinical Administrative Assistant

3 weeks ago


Wooster, Ohio, United States Cleveland Road Animal Hospital Full time

Veterinary Front Desk Role

The Veterinary Front Desk Representative will serve as the primary point of contact for clients and visitors, providing exceptional customer service and support to our veterinary team. Responsibilities include answering phones, scheduling appointments, managing medical records, collecting payments, and performing various administrative tasks.

Key Responsibilities

  • Maintain accurate and up-to-date medical records
  • Manage scheduling and appointment confirmations
  • Collect payment from clients and process credit card transactions
  • Provide excellent customer service and respond to client inquiries
  • Assist with special projects and initiatives as needed

Requirements

  • Demonstrated commitment to MVP core values
  • Computer knowledge required, including keyboarding and use of communication tools (email/internet)
  • Working knowledge of veterinary terminology
  • Excellent spelling and grammar skills
  • Ability to handle stressful situations and maintain a calm, professional demeanor
  • Genuine liking for animals and their owners, and for working in an animal care field

About Us

Mission Veterinary Partners (MVP) is a leading provider of veterinary services, dedicated to delivering high-quality patient care and exceptional client experiences. We are an equal opportunity employer, committed to creating an inclusive environment for all employees.



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