Leasing Specialist

2 weeks ago

Des Moines, Iowa, United States ARTISAN Management Group Full time
Job Summary

We are seeking a highly motivated and customer-focused Leasing Professional to join our team at ARTISAN Management Group. As a Leasing Professional, you will be responsible for ensuring the satisfaction of our residents while meeting leasing, retention, and occupancy goals for our community.

Key Responsibilities
  • Conduct business in accordance with ARTISAN policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
  • Manage the leasing process from tour to move-in, including closing the sale, completing lease documents, and inspecting units to ensure an exceptional move-in experience.
  • Showcase the value of our community features as they relate to prospects' needs.
  • Utilize a stakeholder-focused attitude year-round to ensure a smooth renewal process for existing residents.
  • Support occupancy and retention goals by following up with potential and current residents.
  • Use problem-solving skills and best judgment to handle unpredictable situations.
  • Maintain accurate and in-depth knowledge of our community and competitors in the industry.
  • Promote positive resident relations through courteous and timely response to resident needs and concerns.
  • Demonstrate strong attention to detail while preparing lease documents, resident files, and related bookkeeping tasks.
  • Collaborate with team members to plan and organize resident events.
Requirements
  • A friendly personality and a genuine desire to help others.
  • The ability to think clearly and make quick decisions.
  • Numeracy and logistical planning skills.
  • A professional manner and a calm, rational approach in hectic situations.
  • The ability to balance prospects, residents, and business priorities.
  • Flexibility and a "can do" attitude.
  • Commitment to a positive culture.

ARTISAN Management Group is an Equal Opportunity Employer. If you are a motivated and customer-focused individual who is passionate about delivering exceptional resident experiences, we encourage you to apply today.

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