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Restaurant Operations Manager

1 month ago

Jonesboro, Arkansas, United States Slutty Vegan, Inc. Full time
Job Summary:

The General Manager will lead the operation of our restaurants, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, hiring, termination and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer.

Key Responsibilities:
Manage and oversee daily planning and upkeep of operations to ensure an integrated, efficient, and profitable organization.
Create and manage required inventory sheets and manage an effective system of ordering and maintaining pars.
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory, and cash control. Read, plan, and communicate P&L statements.
Oversee the recruitment for support staff & crew members, establishment of operating systems, and the onboarding and set up of training schedules with new staff.
Prepare weekly staff schedules in a timely, accurate, and fair manner.
Set the standards of service unique to our concept consistently working to improve the delivery of service, implementing all systems to ensure smooth operation.
Demonstrate knowledge of division operations and core standards, policies, and standard operating procedures.
Implement effective policies to ensure that overall Restaurant cleanliness meets State Health Code Standards, with the expectation of always passing a Grade A.
Ensure customer relations for all guests are executed to the level of service synonymous with our mission and resolve customer complaints & correspondence.

Requirements:
5+ years management experience in a fast casual restaurant concept.
Knowledge of Food & Beverage cost control, labor control, maintenance, merchandising, and accounting.
Ability to effectively operate and control processes designed to reach maximum operating efficiency.
Proficiency in technology software and systems i.e., POS and Microsoft Office 365.
Must be ServSafe certified.

Pay Range:
$55,000 - $60,000 per year