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Laboratory Quality Assurance Leader
2 months ago
Position Summary:
The Laboratory Quality Assurance Manager plays a crucial role in the execution of the Quality Management System at Phase Scientific Americas, ensuring adherence to all relevant regulatory standards, including CLIA, CAP, and California state regulations. This position reports directly to the General Manager and collaborates closely with the executive team to establish a robust QA framework and maintain a compliant operational environment for the CLIA Laboratory.
Key Responsibilities:
- Develop and uphold the Quality Plan and Quality Management System (QMS) in alignment with CLIA, CAP, NYSDOH, and FDA standards.
- Provide expert QA guidance to laboratory staff and serve as the primary contact for regulatory compliance with external agencies.
- Ensure compliance with all applicable laws and regulations, addressing any issues promptly with upper management.
- Collaborate with stakeholders to maintain an efficient QMS, delivering necessary training to ensure inspection readiness.
- Partner with the Laboratory Director and departmental leaders to refine and enforce the Quality Plan.
- Monitor quality activities, identifying risk areas through Lean management practices, and develop quality metrics and KPIs.
- Facilitate Quality Meetings and lead the Quality Management Review process, implementing quality initiatives.
- Maintain readiness for inspections through regular meetings and proactive oversight.
- Oversee the internal auditing process, analyzing results to identify trends and ensure quality documentation.
- Address non-compliance issues with lab management, implementing corrective and preventive actions (CAPA).
- Manage laboratory certifications, ensuring timely applications and renewals.
- Implement systems to monitor clinical laboratory staff certifications and training requirements.
- Assist in the hiring process to ensure qualified personnel are appointed for designated duties.
- Coordinate proficiency testing with the Laboratory Director.
- Oversee the Document Control System, ensuring quality review and approval of laboratory procedures.
- Develop a strategic quality plan for the QMS to support lab-developed tests and FDA-approved devices.
- Review and approve assay verification and validation protocols, providing regulatory guidance.
- Ensure that laboratory equipment and procedures meet regulatory standards prior to testing.
- Document regulatory compliance and utilize data collection tools for assessment.
Safety Responsibilities:
- Collaborate with Laboratory Safety Personnel to uphold safety and security standards in compliance with regulations.
- Assist in maintaining documentation related to staff education and incident reporting.
- Lead Laboratory Safety Committee meetings to address safety concerns.
- Conduct safety audits and maintain relevant documentation.
Operational Considerations:
- Adhere to safety protocols when handling human specimens and potentially hazardous materials.
- Be prepared for potential exposure to infectious agents or toxic substances.
- Travel may be required for training or job-related meetings.
- Comply with all applicable COVID-19 regulations.
Qualifications:
- Bachelor's degree in clinical laboratory science, medical technology, or a related field from an accredited institution.
- 5-7 years of progressive experience in QA/QC, preferably in life sciences.
- Minimum of two years in a quality assurance role within a CLIA laboratory, with a strong understanding of quality management systems.
- Experience in laboratory safety, regulatory compliance, and project management.
- Certification in Quality Improvement, Lean, or Six Sigma is preferred.
- Quality Professional Certification is advantageous.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office and laboratory management systems.
- Ability to manage multiple priorities and work effectively under pressure.
- Strong organizational and planning skills.