Facilities Coordinator
6 days ago
The Contract Support Associate will provide operational and financial support to the Account Leader and their team. This role requires strong inter-personal skills, financial acumen, and the ability to work autonomously to drive results within the account.
Key Responsibilities- Ensure consistent delivery of core operational and financial outputs on the account
- Support Account Leader with compilation of monthly Account Review pack
- Compile monthly client reporting
- Perform with an understanding of business requirements and changes, ensuring continuous improvement
- Assist with timesheets and expenses reports
- Challenge coordinating team's ability to drive productivity and results
- Support People Engagement and Accounts DE&I objectives; Promote and maintain CBRE culture throughout Account team
- Other duties may be assigned
- Understand the contract, including scope and terms & conditions
- Financial and operational systems champion/administrator
- Invoice monthly/quarterly maintenance billing and projects as per contracted agreements in a timely manner
- Ensure that extra works jobs are issued in a timely manner and at the correct gross margin
- Create purchase orders for one-off maintenance, extra works, and projects in line with company requirements
- Respond to weekly inquires on financial reports for Accounts Receivable, Invoice Pool (Accounts Payable), WIP, and Open POs
- Work with the Account Leader to help improve the financial standards of the contract that are measured against monthly key performance indicators
- Maintain specificity and accuracy in reporting to showcase best practices
- Coordination of vendors for reactive and planned works
- Coordination of sub-contractor paperwork, ensuring they are compliant with QHSE requirements
- Onboarding new vendors to the financial system
- Raise, dispatch, monitor, and report on work orders
- Coordinate & process quotations for extra works
- First point of contact for requests
- Process calls, emails, and work requests
- Log and monitor complaints and escalations
- Coordinate CBRE & vendor resources
- Assist the Account Leader in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe working environment
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