Administrative Support Specialist

2 weeks ago

Cleveland, Ohio, United States Quality Steel Full time
Job Summary:

The Sr. Administrative Assistant provides administrative support and customer service to internal and external team members across various levels of the organization. This role is responsible for welcoming employees and visitors with a positive and professional approach, assisting leaders and teams with administrative tasks, and demonstrating flexibility as priorities shift. The Sr. Admin reports to the Accounts Payable Manager and is a key support role for the organization.

Key Responsibilities:
  • Welcome employees and visitors with a positive and professional approach.
  • Assist leaders and teams with administrative tasks, providing high-quality verbal and written communications.
  • Demonstrate flexibility as priorities shift, collaborating as a team player with a focus on customer service.
  • Balance conflicting priorities to manage workflow, ensure the completion of essential projects, and meet critical deadlines.
  • Demonstrate sound judgment and the ability to make reasonable decisions in the absence of direction.
  • Support and complete special projects for various departments, including accounting, sales, and operations.
  • Assist in managing candidates who are interested in working for Quality Steel, answering phone calls and inquiries, and responding with a positive attitude.
  • Assist with candidates visiting on-site for interviews, ensuring a comfortable and positive welcome.
  • Adapt to new technology and acquire new technical skills as needed.
  • Lead by example, demonstrating Quality Steel's leadership traits and reinforcing its purpose, core beliefs, and values.

Requirements:
  • Minimum of 1 year of experience in providing administrative support.
  • Experience with Microsoft Office preferred.
  • Excellent customer service skills.
  • Positive attitude and respect for all visitors and employees.
  • Strong organizational skills, ability to keep timelines, and meet deadlines.
  • Strong written and verbal communication skills, ability to communicate at various levels.
  • Self-motivated, ability to work independently.
  • Aligned with highest integrity and family values.

Education and Certification Qualifications:
  • Associates degree in business preferred, relevant work experience will be considered.
  • Quality Steel is an equal opportunity employer.

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