Customer Service Representative
2 weeks ago
About the Role
Randstad is currently seeking a skilled Customer Service Representative to join their team. This is a fantastic opportunity to work in a fast-paced call center environment, handling a high volume of customer service calls and providing top-notch support to clients.
The ideal candidate will have excellent communication and problem-solving skills, with the ability to think critically and resolve issues efficiently. They will also be comfortable working in a team environment and be willing to learn and adapt to new processes and systems.
Key Responsibilities
* Handle a high volume of inbound and outbound customer service calls
* Enter conversations into a database for follow-up and detailed information gathering
* Maintain accurate records of customer interactions and transactions
* Resolve issues by offering solutions or escalating to the appropriate department
* Stay up-to-date on products, services, and policies to assist customers effectively
Salary Information
We offer a competitive salary of $45,000 per year, plus benefits and opportunities for professional growth and development.
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