Front of House Leadership Team Lead
3 weeks ago
Restaurant Operations Director
About Us:Chick-fil-A Charlotte Pike - Nashville is a dynamic restaurant environment that requires strong leadership skills, attention to detail, and a passion for delivering exceptional customer service. As a Restaurant Operations Director, you will play a key role in shaping the future of our business and contributing to our mission of serving high-quality food and building strong relationships with our customers.
Responsibilities:- Lead and Develop Team Members: Provide guidance, training, and support to front-of-house staff to ensure they have the skills and knowledge needed to deliver exceptional customer experiences.
- Develop and Implement Operational Strategies: Create and execute plans to improve efficiency, productivity, and customer satisfaction across all areas of the restaurant.
- Maintain Vision Alignment: Collaborate with senior leadership to ensure alignment with company vision and values.
Requirements:
- High School Diploma or equivalent required; Bachelor's degree preferred.
- Minimum 2 years of experience in restaurant operations or management.
- Strong analytical and problem-solving skills.
- Excellent communication and leadership abilities.
$70,000 - $90,000 per year based on experience.
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