Academic Support Team Lead

5 days ago


East Stroudsburg, Pennsylvania, United States East Stroudsburg University Full time

East Stroudsburg University, a renowned institution in the beautiful Pocono Mountains of Pennsylvania, is seeking an experienced Access Services Supervisor. Located near New York City and Philadelphia, this position offers unparalleled opportunities for internships, careers, and social activities.

As a key member of our team, you will oversee customer service, operations, and library services. Your expertise in retail and education will be invaluable in driving our success. The ideal candidate will possess exceptional skills in communication, leadership, and problem-solving.

Estimated Salary: $65,000 - $85,000 per year (based on location and industry standards).

Job Responsibilities:

  • Supervise and coordinate access services staff
  • Develop and implement operational strategies to improve customer experience
  • Collaborate with cross-functional teams to achieve organizational goals

Requirements:

  • Bachelor's degree in Library Science or related field
  • Minimum 3 years of experience in access services or related role
  • Excellent communication and leadership skills

Benefits:

  • Competitive salary and benefits package


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