Higher Education Operations Manager

5 days ago


East Stroudsburg, Pennsylvania, United States East Stroudsburg University Full time

We are seeking a highly skilled Access Services Supervisor to join our team at East Stroudsburg University. Located in the picturesque Pocono Mountains of Pennsylvania, this role offers a unique blend of academics and career opportunities.

As a key member of our team, you will be responsible for overseeing customer service, operations, and library services. Your expertise in retail and education will be essential in driving our success. The ideal candidate will possess exceptional skills in communication, leadership, and problem-solving.

Salary: We offer a competitive salary range of $65,000 - $85,000 per year (based on location and industry standards).

About Us:

East Stroudsburg University is a premier institution dedicated to academic excellence and community engagement. Our campus is located near New York City and Philadelphia, offering unparalleled opportunities for internships, careers, and social activities.

Responsibilities:

  • Supervise and coordinate access services staff
  • Develop and implement operational strategies to improve customer experience
  • Collaborate with cross-functional teams to achieve organizational goals

Requirements:

  • Bachelor's degree in Library Science or related field
  • Minimum 3 years of experience in access services or related role
  • Excellent communication and leadership skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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