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Retail Loss Prevention Associate
2 months ago
We are seeking a highly motivated and detail-oriented Retail Loss Prevention Associate to join our team at TJX Companies, Inc. As a Retail Loss Prevention Associate, you will play a critical role in maintaining a safe and secure shopping environment for our customers.
Key Responsibilities- Visual Deterrent: Maintain a proper and professional stance in the designated area at the front of the store to act as a visual deterrent to prevent potential loss/dishonesty.
- Customer Service: Greet customers appropriately, demonstrate courtesy and respect, and respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio.
- Incident Reporting: Observe and report any suspicious behavior or critical incidents to LP or store management, and document required incidents in AIIM Case Management.
- Store Safety: Perform a closing safety sweep of the store with a member of management to ensure the store is secure and safe for customers and employees.
- Adherence to Company Policy: Adhere to all Company Policy and Procedure, and perform other duties as assigned.
- Strong Communication Skills: Possess strong verbal and written communication skills to effectively interact with customers and colleagues.
- Sound Decision Making: Demonstrate sound decision making skills to ensure the safety and security of customers and employees.
- Ability to Work Independently: Ability to take initiative and perform well independently, prioritizing and organizing workload and managing time effectively.
- Physical Demands: Able to stand for long periods of time, and possess the physical ability to perform the duties of the role.
- Experience: 0-2 years retail or security experience preferred.
As a Retail Loss Prevention Associate at TJX Companies, Inc., you will be eligible for a range of benefits, including:
- Associate Discount: Receive a discount on purchases made in our stores.
- Employee Assistance Program (EAP): Access to confidential counseling services and support for personal and professional issues.
- 401(k) Associate Contributions: Contribute to a 401(k) plan with company match.
- Health Insurance: Eligible for medical, dental, and vision insurance.
- Short/Long Term Disability: Receive benefits in the event of illness or injury.
- Paid Time Off: Accrue paid vacation, sick, and holiday time.
- Referral Bonuses: Receive bonuses for referring friends and family to join our team.