Senior Systems Administrator

6 hours ago

Dallas, Texas, United States University of Texas Southwestern Medical Center Full time
Job Summary

The Inter-Enterprise Systems Analyst and Senior Systems Administrator is responsible for the lifecycle management, design, support, and optimization of enterprise-level applications and systems.

This role involves identifying, evaluating, analyzing, and recommending changes to support assigned applications and systems, ensuring their seamless integration with organizational objectives and regulatory requirements.

Additionally, this position oversees project planning, implementation, and maintenance, serving as a primary point of contact for ongoing production support and troubleshooting.

The incumbent collaborates with various stakeholders, provides technical expertise, and leads small to medium-sized projects, ensuring alignment with long-term architectural strategies and best practices.

Responsibilities
  • Lead implementation teams in planning, design, development, testing, and deployment of projects, ensuring alignment with corporate policies and regulatory requirements.
  • Serve as a team leader or project manager for small to medium projects, coordinating tasks and resources to achieve project objectives.
  • Implement and build controls for hardware/software inventory, asset management, and compliance with legal requirements and organizational policies.
  • Provide user support, troubleshoot issues, and facilitate evaluation of emerging technologies to enhance productivity and efficiency.
  • Develop cost-benefit analysis reports for systems upgrades and communicate strategic vision with data management staff.
  • Maintain competence in all aspects of enterprise systems, including ServiceNow administration, performance analytics, and process automation.
  • Coordinate with internal and external stakeholders to configure and improve core platform capabilities in accordance with ITIL best practices.
  • Mentor team members, provide guidance, and support their professional development.
Requirements
  • Bachelor's Degree in business administration, computer science, or related field, or equivalent work experience.
  • 3 years or more of experience in enterprise systems analysis, administration, or related field.
  • Solid understanding of enterprise applications and systems, with expertise in areas such as ServiceNow administration, UNIX, Windows, and IBM platforms.
  • Experience working within an ITIL framework or similar operating model.
  • Demonstrated project development and leadership skills, with the ability to prioritize and self-direct work effectively.
  • Excellent communication, analytical, and problem-solving skills, with the ability to interact effectively with cross-functional teams and stakeholders.
  • ServiceNow Certified System Administrator (CSA) certification Upon Hire.
Benefits

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees.

Our benefits are designed to support your overall wellbeing, and include:

  • PPO medical plan, available day one at no cost for full-time employee-only coverage.
  • 100% coverage for preventive healthcare - no copay.
  • Paid Time Off, available day one.
  • Retirement Programs through the Teacher Retirement System of Texas (TRS).
  • Paid Parental Leave Benefit.
  • Wellness programs.
  • Tuition Reimbursement.
  • Public Service Loan Forgiveness (PSLF) Qualified Employer.

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