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Client Services Liaison

2 months ago

Gary, Indiana, United States VirtualVocations Full time

Client Services Coordinator Job Description

**About the Role**

VirtualVocations is seeking a highly skilled Client Services Coordinator to join our team. As a Client Services Coordinator, you will play a vital role in supporting and assessing clients' care needs through direct communication.

**Key Responsibilities**

* Proactively support and assess clients' care needs through direct communication with clinicians and researchers
* Collaborate with clinicians and researchers as a vital member of the client's care team
* Facilitate scheduling and billing support, and partner with researchers to assess clinical trial eligibility

**Required Qualifications**

* 1+ year of professional care coordination experience in a complex environment
* Concierge level customer service experience
* High versatility and ability to thrive in a fast-paced role
* Positive, energetic, client-focused orientation
* College graduate strongly preferred

**What We Offer**

* A dynamic and supportive work environment
* Opportunities for professional growth and development
* A competitive salary and benefits package

**How to Apply**

If you are a motivated and detail-oriented individual with a passion for client services, please submit your application. We look forward to hearing from you