Franchise Business Consultant

3 weeks ago

Atlanta, Georgia, United States ServiceMaster Full time
Job Title: Franchise Business Consultant

We are seeking a highly skilled Franchise Business Consultant to join our team at ServiceMaster. As a key member of our organization, you will be responsible for driving franchisee sales and profit, coaching for operational excellence, and enforcing brand standards.

Key Responsibilities:
  • Develop and implement annual sales, marketing, and financial plans for each franchisee to drive revenue growth.
  • Conduct business evaluations, track progress, and make recommendations to improve performance and growth.
  • Provide training and guidance to franchisees on financial analysis tools, such as profit and loss statements, balance sheets, and cash flow reviews.
  • Identify business needs and opportunities to improve performance and growth by leveraging company operating systems or resources.
  • Facilitate learning and sharing of best practices through group presentations and face-to-face training.
  • Ensure full brand standards compliance with all products, equipment, tools, operating systems, processes, and initiatives.
  • Perform field audits for quality assurance and provide action plans to resolve any system noncompliance.
  • Assist Directors of Business Development in managing regional initiatives and projects, providing coaching and guidance for other BDC IIs, and assisting with market expansion and sales initiatives.
Requirements:
  • Bachelor's degree in business or related field or an equivalent combination of education and experience required.
  • 5+ years of experience in business operations management or related fields required.
  • Experience in project management, leadership, budgets, profit & loss, employee supervision, customer service, and conflict resolution required.
  • Sales experience in the service industry preferred.
  • Multi-unit franchise operations or strategic business planning experience preferred.
  • Business and financial acumen.
  • Strategic and innovative thinking skills.
  • Project management, organization, multi-tasking, and prioritization skills.
  • Coaching and influencing skills.
  • Executive presence with the ability to speak publicly.
  • Proficiency in Microsoft Office applications.
  • Ability to review financials and key metrics and determine a corrective course of action.
About ServiceMaster:

ServiceMaster is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year.

We offer a competitive compensation package, including a base salary range of $85,000-$105,000 plus bonus, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) match, and paid time off.

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