Hotel Operations Supervisor

4 weeks ago


Prior Lake, Minnesota, United States Gaming Enterprise Full time

Hotel Front Desk Supervisor Job Summary: This is an exciting opportunity to lead a team of front desk staff and contribute to delivering exceptional guest experiences. If you are a motivated individual with a passion for hospitality, we encourage you to apply.

Key Responsibilities:

  • SUPERVISE FRONT OFFICE TEAM MEMBERS AND FRONT DESK WHILE APPLYING HIGH GUEST SERVICE STANDARDS TO ENSURE A PLEASANT GUEST EXPERIENCE AND EFFICIENT OPERATIONS WITHIN FAST-PACED, HIGH-VOLUME ENVIRONMENT.
  • ISSUE DISCIPLINARY ACTIONS AND TERMINATE TEAM MEMBERS WHEN WARRANTED.
  • KEEP CURRENT WITH ALL CASINO AND HOTEL PROMOTIONS.
  • HELP MAINTAIN AND ENHANCE A SAFE, SECURE, AND COMFORTABLE ENVIRONMENT FOR GUESTS AND TEAM MEMBERS.
  • ENSURE CLEANLINESS, ORGANIZATION AND SAFE CONDITIONS OF HOTEL, LOBBY, AND HOTEL STORAGE AREAS.
  • CONDUCT NIGHTLY HOTEL AUDIT AND GENERATE REPORTS DESIGNED TO PROVIDE INFORMATION TO OTHER DEPARTMENTS.

Salary Range: $50,000 - $70,000 per year

Benefits Package: Comprehensive benefits package including medical, dental, and vision insurance, 401(k) retirement plan, paid time off, and more.



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