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Client Support Specialist

2 months ago

Norman, Oklahoma, United States Advanced Call Center Technologies, LLC. Full time

Become a Part of Our Esteemed Team at Advanced Call Center Technologies

Are you driven by a desire to deliver outstanding client support and make a meaningful difference? Advanced Call Center Technologies is in search of committed Client Support Specialists to enhance our team. As an employee-owned organization, we emphasize your development and success through continuous training and opportunities for advancement. Join us in offering exceptional assistance and fostering loyalty with every interaction.

  • Paths for career progression
  • Adaptable work schedules
  • Attractive bonus programs
  • Encouraging supervisors and a friendly workplace
  • Employee ownership advantages
  • Comprehensive benefits package
  • Paid leave and holidays

Position Overview:

As a Client Support Specialist, you will be essential in providing outstanding service to clients. Addressing various inquiries and challenges, you will showcase excellent communication and problem-solving abilities. Ideal candidates will be self-driven, target-oriented, and dedicated to meeting service and sales objectives.

Primary Responsibilities:

  • Respond swiftly to client requests
  • Listen attentively and uphold confidentiality
  • Communicate proficiently in all circumstances
  • Manage multiple tasks effectively while assisting clients
  • Exhibit precision and quality in your work
  • Achieve productivity benchmarks and deadlines
  • Follow directives and take responsibility for tasks
  • Perform additional responsibilities as required

Essential Qualifications:

Successful completion of a criminal background check
Data entry and computer proficiency
Prior experience in client support is preferred

Educational Requirements:

High School diploma or equivalent

Join Our Team Today

Advanced Call Center Technologies is an equal opportunity employer that values diversity and inclusion in the workplace. We are dedicated to providing a respectful and supportive environment for all employees. Join us in delivering exceptional service and building a rewarding career. Become a part of our esteemed team.