Housekeeping Services Director

4 weeks ago


Waimea Hawaii, United States Mauna Lani Full time

Job Summary

Mauna Lani is seeking a highly skilled and experienced Housekeeping Manager to lead our housekeeping team. As a key member of our hospitality team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.

Key Responsibilities

  • Supervise and lead the housekeeping team, including hiring, training, scheduling, and performance management, to ensure efficient and effective operations.
  • Maintain high standards of cleanliness and hygiene throughout the property, conducting regular inspections and implementing procedures to uphold cleanliness standards.
  • Manage housekeeping supplies and equipment, including ordering, stocking, and inventory control, to ensure adequate supplies for daily operations.
  • Address guest concerns or complaints related to housekeeping services promptly and professionally, ensuring guest satisfaction and resolving issues promptly.
  • Develop and manage the housekeeping department budget, monitoring expenses, labor costs, and purchasing to optimize efficiency and meet financial goals.

Requirements

  • Proven experience in housekeeping management, preferably in a hospitality setting.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer

Mauna Lani offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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