Housekeeping Services Director
4 weeks ago
Job Summary
Mauna Lani is seeking a highly skilled and experienced Housekeeping Manager to lead our housekeeping team. As a key member of our hospitality team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.
Key Responsibilities
- Supervise and lead the housekeeping team, including hiring, training, scheduling, and performance management, to ensure efficient and effective operations.
- Maintain high standards of cleanliness and hygiene throughout the property, conducting regular inspections and implementing procedures to uphold cleanliness standards.
- Manage housekeeping supplies and equipment, including ordering, stocking, and inventory control, to ensure adequate supplies for daily operations.
- Address guest concerns or complaints related to housekeeping services promptly and professionally, ensuring guest satisfaction and resolving issues promptly.
- Develop and manage the housekeeping department budget, monitoring expenses, labor costs, and purchasing to optimize efficiency and meet financial goals.
Requirements
- Proven experience in housekeeping management, preferably in a hospitality setting.
- Excellent leadership and communication skills.
- Ability to work effectively in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Ability to maintain confidentiality and handle sensitive information.
What We Offer
Mauna Lani offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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