Customer Service Associate

4 weeks ago


Troy, Alabama, United States Insight Global Full time
Job Description

Insight Global is seeking a highly skilled Customer Service Representative to join their team in Troy, Alabama. This individual will be part of a dynamic team of customer service professionals who provide exceptional support to clients via phone and in-person interactions.

Key Responsibilities:
  • Provide top-notch customer service via phone and in-person interactions
  • Process customer payments and handle billing issues
  • Enter sales orders and schedule installations
  • Greet customers and assist with their needs
  • Provide internal support as needed
Requirements:
  • 3 years of customer-facing experience
  • Inbound and outbound call experience
  • Experience handling cash drawers and cash outs
  • Proficiency in data entry software
  • Proven ability to multitask and prioritize tasks
  • Experience scheduling appointments and providing customer support

Insight Global is an equal opportunity employer committed to creating a diverse and inclusive work environment. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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